Job Function:
- Assists the Maintenance Supervisor in completing all work required in running the assigned property or properties.
- Assists the Maintenance Supervisor and Community Manager in leading the team of maintenance technicians and porters.
- Perform all duties in accordance with company operating policies with an optimistic approach and positive attitude.
Duties & Responsibilities:
· Schedule employees and vendors in cooperation with Maintenance Supervisor and Community Manager.
· Participate and lead the weekly safety meetings and enforce all safety protocols without exception.
· Motivate the team by leading by example.
· Recognize employees that excel and participate in the approved discipline process when employees fail to meet minimum expectations or act in a manner that jeopardizes the community, company, or others.
· Possesses common sense.
· Ability to maintain confidentiality and build the trust and respect of supervisors and subordinates.
· Adaptable to frequent changes to an otherwise planned schedule recognizing these changes are inherent in the field of work and industry in general.
· Perform turnover work in vacant apartments (paint, clean, maintenance items, etc.).
· Manage and delegate work order requests received via electronic system in conjunction with the maintenance supervisor.
· Ensure all work order requests are completed in a timely manner (normally within 24 hours) including plumbing, heating, electrical, HVAC, carpentry, key & lock, painting, landscaping, roofing, glass / window screen repair & replacement, appliance repair, etc.
· Maintain curb appeal daily by removing all trash, inspecting sprinkler lines, and maintaining weed control.
· Inspect and maintain all community amenities daily ensuring safety and cleanliness.
· Respond to emergency calls in accordance with work order priority system (including evenings, weekends, and holidays).
· Assist with and ensure compliance of existing preventative maintenance programs.
· Assist with and participate in snow removal operation.
· Assist with and participate in the moving of supplies, parts, appliances, HVAC equipment, glass, equipment, tools, etc.
· Place approved supplies orders and manage inventory.
· Eliminate waste and assist in budget spending controls.
· Assist with and participate in maintaining the pool and associated equipment (if applicable).
· Notify supervisors of any known or potential liability risks as soon as they become known.
· Assist other communities if asked to do so.
· Adhere to all Landings Real Estate Group policies and procedures and all government regulations such as Fair Housing and American with Disabilities Act.
· Any other items the Maintenance Supervisor, Community Manager, or senior management may require.
· Employees must never be impaired or under the influence of alcohol or any mind-altering drug or medication, whether prescribed, over the counter, and including medical marijuana, at any time during the workday, including while on call, while driving a company vehicle and/or while on any company business. Maintenance supervisors and technicians must be able to respond timely in the event of any emergency, recognizing that the timing of emergencies is unpredictable, and be of sound mind and able to exercise sound judgment when at work, while on call, while driving a company vehicle, or while on any company business. On call means that the maintenance supervisor or technician is the employee assigned to be on call for emergencies and any work that is required after normal business hours for that period and that they may or may not have work or emergencies to respond to but must always be able to do so unimpaired while on call. Emergencies may differ per property and per season.
Qualifications:
- High school diploma or equivalent required. Additional schooling or follow-up trade schooling preferred.
- Ability to efficiently navigate and utilize smart phone technology.
- Positive attitude, highly organized, and energetic.
- Exceptional communication skills.
- Strong customer service orientation.
- Minimum of 2 years of multi-family maintenance, construction, or trade (plumbing, HVAC, electrical, carpentry, etc.) experience preferred.
- Prior successful management/leadership experience preferred.
- Ability to read and interpret documents, the ability to communicate in written form and the ability to speak and communicate effectively.
- Valid driver's license and reliable transportation.
- Possess own hand tools.
- While performing the duties of this job the employee is regularly required to walk, stand, stoop, kneel, bend, crouch, lift equipment, use hands to fingers, reach with arms and hands, handle objects, tools, and equipment.
Additional Attributes:
- Strong interpersonal skills
Landings Real Estate Group is an equal opportunity employer.
Job Type: Full-time
