543 Thames Street
Newport, RI 02840

Assistant Community Manager (SBL)

Landings Real Estate Group has an exciting opening for a full-time Assistant Community Manager. Landings Real Estate Group is a growing organization that is focused on the acquisition and management of multi-family, condominium, corporate park, office, retail and land properties throughout the Eastern United States. The hired candidate must be a sales and detail orientated leader looking to join a growing real estate development firm. The ability to recognize problems and recommend solutions to the problems is extremely important. A positive attitude, high energy level, ability to create and have fun, the desire to motivate a team of professionals and grow them into leaders as well as the ability to provide exceptional customer service are not optional!

The position of Assistant Community Manager requires a minimum of two to four years of on-site property management experience with a professional management organization. Equivalent management experience in a related sales, marketing, retail, or management field (or within the frame work of a structured management training program) will be considered. Strong financial or marketing background is preferred.

The Assistant Community Manager is responsible for supporting the Community Manager in the day to day operations and fiscal management of the community. The position carries many of the same duties and responsibilities of the Community Manager's position. The Assistant Community Manager will serve as the second ranking member of the Community staff and function as the "Acting Community Manager" in the Community Manager's absence.

Reporting to the Community Manager, the individual will (among other responsibilities) assist and support the Community Manager to:

· Ensure adherence to site's resident screening guidelines

· Support all leasing and marketing efforts with the goal of obtaining 100% physical and economic occupancy

· Directly manage all Community property management staff and indirectly manage site maintenance staff (Maintenance Technicians, Porters, etc.)

· Implement and oversee corporate training and staff development programs for Community employees in all positions

· Inspect and approve all work completed by maintenance staff (as required and in conjunction with Maintenance Supervisor)

· In conjunction with direct supervisor, prepare and implement all employment decisions relevant to Community staff

· Prepare annual budgets and capital expenditure budgets for review and approval by supervisor

· Review monthly operating statements and explain variances, as required.

· Maximize rental revenue (economic occupancy) through maintenance of high occupancy and reduction of vacancy loss.

· Improve Net Operating Income (NOI) through revenue maximization and expense controls while maintaining the physical asset(s)

· Implement all corporate and property operating policies and procedures

· Prepare and implement (subsequent to supervisor's approval) "marketing" plans specific to Community to maintain maximum occupancy levels

· Design and implement resident retention program including program for maximizing of resident and family satisfaction.

· Provide for resident services including the monitoring of maintenance response to resident service requests, responding to resident complaints, concerns, etc., planning of resident activities, providing access to family support services (day care, computer classes, etc.), and providing for thorough resident communication

· Supervise turnover process (including move-in/out inspections, processing transfer families in a timely manner, and monitoring unit "make-ready" requirements). Minimize unit "down-time" and vacancy loss due to turnover

· Analyze and evaluate competitive rental market (including rental rates, occupancy, property amenities, resident services, etc.) on a regular basis. Prepare and report results in approved survey form

· Responsible for Community compliance with all governmental and corporate regulations

· Implement corporate purchasing policy including bid / proposal solicitation and obtaining appropriate approval(s) from supervisor(s)

· Supervise, monitor, and process accounts payable including posting, coding, and approving all site invoices in a timely manner

· Maintain corporate standards for curb appeal and landscape enhancement

· Physically inspect Community on a daily basis

· Supervise, monitor, inspect and approve all work completed by sub-contractors and/or vendors (in conjunction with Maintenance Supervisor) prior to processing invoice(s) for payment

· Cooperate with Construction Superintendent on all capital improvement

· Provide quality judgment to reduce legal, liability, physical, and safety risks. Contact supervisor immediately of any potential liability or loss concerns

· Investigate, prepare, and submit proper reporting of all accidents, claims, and emergency situations

· Handle and resolve all property emergencies

· Organize and maintain all Community records including resident files, purchasing logs, utility logs, month-end reporting, appliance logs, etc.

· Any and all other activities that Community Manager, or Landings Real Estate Group officers, may require


A four-year bachelor's degree is required.

Professional Designation:

A professional designation of (or candidate for), Residential Apartment Manager (RAM), Accredited Residential Manager (ARM), or equivalent industry certification is preferred.

Please send resumes to careers@landingsgroup.com.

Landings Real Estate Group is an Equal Opportunity Employer

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